Terms of Service

Effective Date: [26 Nov 2025]

Last Updated: [26 Nov 2025]

These Terms of Service (“Terms”) govern your access to and use of Tervio.ai‘s websites, apps, APIs, and services (the “Services”). By using the Services, you agree to these Terms.

If you are using Services on behalf of an organization, you represent that you have authority to bind that organization.

  1. Definitions

“User” / “you”: any person or entity using the Services.

“User Content”: any data, text, files, prompts, or materials submitted to the Services.

“Output”: content generated by the Services from User Content.

“Subscription”: paid plan that provides access to certain features.

  1. Eligibility and Account Registration

You must be at least 18 years old (or legal age in your jurisdiction). You agree to provide accurate info and keep it updated. You are responsible for all activity on your account and for keeping credentials secure.

  1. Using the Services

You agree not to:

violate laws or rights of others,

upload malicious code or attempt to disrupt the Services,

reverse engineer or scrape the Services except where permitted,

use the Services to create or distribute harmful, illegal, or deceptive content,

misrepresent AI outputs as human-generated where that would mislead others.

We may suspend or terminate accounts that violate these Terms.

  1. AI Outputs and Disclaimers

Outputs are generated probabilistically and may be inaccurate, incomplete, or inappropriate.

You are responsible for reviewing Outputs before relying on them.

Tervio does not provide legal, medical, financial, or professional advice through the Services.

  1. User Content, Ownership, and License

You own your User Content.

You grant Tervio a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display User Content only to provide and improve the Services, consistent with our Privacy Policy.

Output Ownership: As between you and Tervio, you own Outputs to the extent permitted by applicable law.

You represent that you have rights to submit User Content and that it does not infringe third-party rights.

  1. Third-Party Services and Integrations

If you connect third-party services, you authorize Tervio to access and process data from those services. Third-party services are governed by their own terms; we are not responsible for them.

  1. Subscriptions, Billing, and Refunds

Fees: Subscription fees are shown on the pricing page or order form.

Billing Cycle: [monthly/annual] in advance unless stated otherwise.

Auto-renewal: Subscriptions renew automatically until canceled.

Taxes: You are responsible for applicable taxes.

Refunds: [Insert your refund policy, e.g., “All fees are non-refundable except where required by law.”]

  1. Intellectual Property

Tervio and its licensors own the Services, software, models, UI, and branding. You may not copy, modify, or distribute them except as allowed in these Terms.

  1. Acceptable Use & Safety

You must not use Tervio to:

generate or facilitate illegal activity,

exploit minors,

create malware, phishing, or spam,

harass, threaten, or defame others,

violate privacy or data-protection laws.

We may monitor usage for abuse and enforce restrictions.

Federal Trade Commission

  1. Confidentiality (for Business Users)

If you access non-public features, APIs, or beta tools, you agree to keep related information confidential unless permitted by Tervio in writing.

  1. Termination

You may stop using the Services anytime. We may suspend or terminate access if:

you breach these Terms,

required by law,

needed to protect the Services or users.

Upon termination, your right to use the Services ends immediately.

  1. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TERVIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TERVIO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT PAID BY YOU TO TERVIO IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

  1. Indemnification

You agree to indemnify and hold harmless Tervio and its affiliates from claims arising out of:

your User Content,

your use of the Services,

your violation of these Terms or laws.

  1. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Jurisdiction/Country/State], without regard to conflict-of-law rules.

Disputes will be resolved in the courts of [Venue] unless a separate arbitration clause applies.

  1. Changes to Terms

We may update these Terms from time to time. If changes are material, we’ll notify you. Continued use after the effective date means you accept the updated Terms.

  1. Contact

Email: [support@tervio.ai] / [legal@tervio.ai]